Refund
Refund Policy
Refund Policy
This Refund Policy outlines the terms and conditions for refunds on payments made to Global Jobs Connect™ for services provided through our platform.
1. General Policy
Global Jobs Connect™ strives to ensure that all services, such as job postings, candidate search tools, and premium features, are delivered as described. By purchasing our services, you acknowledge and agree to this Refund Policy.
2. Non-Refundable Services
Certain services are non-refundable once activated or delivered, including:
- Published job postings.
- Access to candidate databases or premium search tools.
- Featured/boosted job listing fees.
- Subscription-based services already in use during the billing cycle.
3. Eligibility for Refunds
You may be eligible for a full or partial refund if:
- You were charged in error due to a technical issue.
- The purchased service was not delivered or accessible due to a fault on our end.
- You cancel a service before activation, within 24 hours of purchase, and no usage has occurred.
4. Refund Process
To request a refund:
- Contact our support team via the Contact page or official email.
- Provide your account details, payment receipt, and a description of the issue.
- Refund requests will be reviewed within 7 business days.
If approved, refunds will be processed to the original payment method within 10 business days, depending on your bank or payment provider.
5. Third-Party Payment Providers
If payment was made through a third-party processor (such as PayPal or a credit card service), the refund process and timelines may vary according to their policies.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and continued use of our services after changes constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about our Refund Policy, please contact our support team using the official channels listed on our website.
Last updated: August 1, 2025
